Saturday, February 25, 2012

THE AMAZON STORE OF MY DREAMS

Michael Kozlowski of Good E-Reader is reporting that Amazon.com plans to open a retail store in the Seattle area in the coming months. The store will supposedly feature Kindle e-readers and tablets as well as other products, and is said to be an experiment to see if a chain of such outlets would make sense.

As a long-time Amazon addict–I suspect I give it more of my money than I do any other single merchant–I instinctively like the idea of an Amazon store.

(MORE: Amazon Said to Be Opening Its First Brick-and-Mortar Store)

I also understand why Amazon itself might like like the idea of such an establishment. Lots of people will order a Kindle over the web, sight unseen, but some folks would prefer to try one in person. And while Kindles are available at a bevy of retailers these days–everywhere from RadioShack to airport shops–Amazon has little or no control over the quality of the salesmanship provided by its retail partners. None of them offer an Apple Store-level shopping experience. Or, really, anything as pleasant as Amazon’s own website.

But how should Amazon translate its (mostly) wonderful online experience into a retail environment?

Part of Amazon’s online wonderfulness is the phenomenal selection–gazillions of products offered by Amazon itself, and gazillions more from third-party sellers. No store that Amazon is likely to open will try to recreate that endless choice in brick-and-mortar form, and that’s OK.

It would be cool, however, if Amazon tried its hand at other sorts of gadgets besides e-readers and tablets. It already several house brands and offers a somewhat random assortment of AmazonBasics products. If there were Amazon HDTVs or Amazon set-top boxes or Amazon phones, I’d consider buying them at an Amazon store.

Read more: http://techland.time.com/2012/02/07/the-amazon-store-of-my-dreams/#ixzz1nQXrWWWC

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